Terms and Conditions

Article 1: Payment Terms

• Grefth shall make payments to vendors every Tuesday for orders that have been successfully delivered.
• Payments shall be made within 3-5 business days after the successful delivery of orders.

Article 2: Damage and Refund Policy

• In cases where Grefth is solely responsible for damage to items, vendors shall be refunded 50% of the cost of the damaged items.
• Vendors must provide proof of damage and report the incident to Grefth within 3 business days.

Article 3: Delivery and Returns

• Vendors are responsible for picking up their items in cases of failed delivery or returns.
• Vendors shall ensure that all items are properly packaged and labeled before shipping.

Article 4: Shipping and Order Fulfillment

• Vendors have a minimum of 3 business days to ship their orders. Failure to do so will result in automatic cancellation of the order.
• Vendors must ensure that all orders are properly packaged and shipped from the designated vendor hub.

Article 5: Prohibited Items

• Fraudulent or fake items are strictly prohibited from the platform.
• Vendors found selling counterfeit or unauthorized brand items shall be removed from the platform.

Article 6: General Provisions

• These Terms and Conditions shall govern the relationship between Grefth and vendors.
• Grefth reserves the right to modify these Terms and Conditions at any time.
• Vendors shall be notified of any changes to these Terms and Conditions.

Article 7: Dispute Resolution

• Any disputes arising from these Terms and Conditions shall be resolved through arbitration.
• The arbitration shall be conducted in accordance with the laws of the jurisdiction where Grefth is incorporated.

By using the Grefth e-commerce platform, vendors acknowledge that they have read, understood, and agreed to be bound by these Terms and Conditions.